How long does delivery usually take?
Most digital orders are handled quickly, and WhatsApp is the fastest lane if you need an update on a specific order.
Support Command
Contact Us - Closer To You!
Need help with an order, account type, payment, or delivery? Start with the fastest support option below and we will guide you from there.
5,000+
Gamers served
4.8/5
Trustpilot rating
2 languages
Arabic + English support
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1
Choose your fastest lane
Start with WhatsApp for urgent help or use the form for detailed requests.
2
Share order details
Order number, platform, and payment context help us solve issues faster.
3
Get a clear response
We keep the page support-first so customers feel guided before they even type.
Send a message
Use the form for detailed requests. If the matter is urgent, start with WhatsApp and mention your order number.
Contact us
Add Your Tooltip Text Here
Address
New Cairo, Cairo
Phone
+20 11 42848427
info@shikogamestore.com
Open Time
From 9AM to 1AM Cairo time
Know more about working hours, and our working city. We are working from home currently but closer to you!
For more info about our products check here.
Popular support topics
Find quick answers to common questions below, or contact us directly if you need more help.
What if I bought the wrong account type?
Message support with your order number and what you intended to buy. We will guide you on the best next step as quickly as possible.
Can I contact you in Arabic or English?
Yes. The support experience is designed for customers in Egypt, and we can help in both Arabic and English.