Frequently Asked Questions
Answers to the questions we hear most. If yours is not here, message us on WhatsApp — humans reply in under 5 minutes.
Yes. Shiko Game Store is a legitimate online retailer registered in Cairo, Egypt and operating since 2016. We are listed on Trustpilot and Facebook, and humans answer WhatsApp support 9 AM – 11 PM Cairo time, in English or Arabic.
Most codes arrive within 5 to 15 minutes of payment confirmation, sent via WhatsApp message plus a backup email. First-time orders or unusual amounts may add up to 30 minutes for fraud review.
We accept Visa, MasterCard, Meeza, Apple Pay, Google Pay, PayTabs, PayPal, and Cash on Delivery (Cairo and Giza only). All prices are in Egyptian Pounds (EGP), inclusive of fees.
Yes — pre-delivery cancellations are refunded within 24 hours to the original payment method. Once a digital code has been delivered and confirmed working, the order is non-refundable.
Yes. Every account is officially-sourced, region-correct, and warranty-backed. We do not resell hijacked, region-unlocked, or stolen credentials. If anything goes wrong with an account we sold you, message WhatsApp and we will replace or refund it.
PSN gift cards and accounts for US, EU, UK, and Turkey regions, plus official Egyptian regional pricing. Tell us your existing PSN region before ordering and we will match the right code.
Yes — PlayStation Plus Essential, Extra, and Premium subscriptions across all supported regions. We also offer preloaded PSN accounts with discounted titles for users who prefer fixed-bundle pricing.
WhatsApp +20 1120 954 167 between 9 AM and 11 PM Cairo time. Average human response under 5 minutes during those hours. English or Arabic — both work.
Digital products go to anywhere in the MENA region — codes are sent over WhatsApp + email. Cash on Delivery is currently Cairo and Giza only.
Message WhatsApp immediately. We replace the code or refund the order — most issues resolve within 30 minutes during business hours. Always test the code on the correct PSN region account.
Bulk regional purchasing and currency arbitrage between official regions. The savings come from sourcing — not from pirated, hijacked, or stolen content.
A Primary account lets all users on your console play the game offline. A Secondary account requires you to be online and signed in to play. A Full PSN account transfers ownership of the credentials to you. Each product page on shikogamestore.com states which type the listing covers.